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| ONLINE SUPPORT |  Minh Hà |  Manager |  Minh Ha |  Huy Đàn |  Điệp Lan |  Hoàng Oanh |  Huy Trường |  Hương Mơ |  Nguyên Hảo | Huy Đàn |
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 TRAVEL SERVICES | | | | Vietnam tour guide service | |  A tour guide can make a big difference to the value you get from your time in Vietnam. Not only do they know their way around, their translations skills will help in any situation | | |
| Vietnam Visa Information & Service | |  Most visitors to Vietnam need a visa to enter the country. Visas are exempted for the citizens of the countries, which have signed a bilateral or unilateral visa exemption agreement with Vietnam, tourist visa may be valid for 15 to 30 days | | |
| Vietnam Visa Service | |  Exempted countries include most Asean countries, Korea, Japan, Norway, Sweden, Denmark and Finland. All other citizens are required to get an entry visa before arrival or a pre-approved entry visa (a visa that is issued on arrival at Vietnam’s international airports but which must be arranged before arrival in Vietnam). | | |
| Vietnam hydrofoil service | | 
For travelers who explore Vietnam on their own own, Viet Travel Mate will gladly lend you a hand to save you time and energy.
Please contact us for the latest information about the Vietnam Hydrofoil Service. | | |
| Vietnam train ticket services | |  Traveling by train through the length of the country is one way of seeing Vietnam as the Vietnamese see it. It is a way of becoming part of the scene and shedding the perspective of the detached onlooker | | |
| Viet Nam Airfair Service | | 
Serving as a Vietnam International tour operator, Viet Travel Mate has very good relation ship with the Airlines ticking offices in Vietnam Laos and Cambodia. We have good price from them. Let us pass our priority price from our partner to you... | | |
| Festival Calendar | | | There is no more colorful time to be in Vietnam than during the days leading up to "Tet Nguyen Dan", the most important festival of the year for the Vietnamese people. Since the first days of lunar year are thought to set the tone for the next 12 months, everyone strives to plan the perfect Tet | | |
| Other Tips | | | It's advisable to bring your own film although film can be purchased in all major cities. Obtain permission before photographing monks or the interiors of pagodas and temples. Never photograph a military installation or anything pertaining to the military as it may be viewed as a breach of national security | | |
| Post & Communications | | | Postcards to Europe or the USA cost about US$0.50. Items mailed from anywhere other than large towns and cities are likely to take over a month to arrive at their destination. Vietnam's express mail service (EMS) has faster delivery to international destinations | | |
| Security & Emergency contacts | | | Vietnam is widely acknowledged to be one of the safest destinations in the world. In almost all cases the Vietnamese people regard tourists with the highest level of respect as guests in their country | | |
| Shopping & Dining | | | Vietnam is renowned for its various styles of lacquer ware (mother of pearl inlay and duck shell) and its growing silk industry. A wide array of other handicrafts is also available, including quality hand embroidery, wood carvings, ceramics, silk paintings, brass and marble figurines and ivory and tortoiseshell accessories | | |
| Customs | | | The basic principle of customs policy in Vietnam is that visitors should enter and exit with the same goods and personal possessions with the following exceptions: | | |
| Money | | | The official currency is the Dong (VND). Throughout the country, American dollars are widely accepted. However, the bills must be relatively new with no markings or tears. Several big cities accept the Euro. Traveler's cheques are easily exchangeable in banks and credit cards are becoming more readily acceptable, especially in the major hotels and restaurants of Hanoi and Ho Chi Minh City | | |
| Health | | | No vaccinations are required. However, visitors are advised to have up-to-date inoculations for Cholera, Hepatitis A and B, Malaria, Typhoid, Tetanus, Tuberculosis and Japanese Encephalitis. | | |
| Travel Formalities | |  As soon as you arrive at the airport in Vietnam, you are required to complete an entry and exit form. This form is also used for Customs declaration. Currently, the Vietnam arrival / departure card CHY2000 is used for this procedure | | |
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