Why Travel with VietTravelMate?
While working more than ten years in various positions in other travel companies, from being local guides and trip leaders to tour operators, we heard many questions and suggestions from travelers who traveled with us.  We thought lots about trip planning, tour formation, pricing and so on..., in ways which would be indispensable to our customers and assure their satisfaction.  This encouraged us.  Recently, we decided to open our own business, hoping that we can meet in a better way the various requirements of those who want to visit Vietnam.
VietTravelMate was founded in early 2008 (we won’t claim that we started in 2000 or at some earlier time as others sometimes do.)  We believe in what our former travelers have shared with us as well as in our ability to meet your requirements.
Our fantastic selection of quality touring options offers you a travel experience you won’t forget!  Here are nine reasons why you should choose VietTravelMate.
1. Tailormade Itineraries
Create your own unique holiday with the help of the local experts.  Whether you seek action and adventure, cultural odysseys, classic highlights, off the beaten track, or simply flopping on beautiful beaches, we can meet your needs.  The wealth of options featured on our website is just a taste of what we can do and can be easily customized to suit you.
2. Private Tours
Personalized tours often cost a little more than scheduled departure tours, yet they offer unbeatable privacy and flexibility.  Let your personal wishes drive your holiday, rather than those of a group.  The majority of our tours are indeed private, so we are excellently suited to serve you, whether you are an individual or a private group.
3. Our Creativity
During the years we have worked in the tour industry, we have pioneered new destinations and developed unique experiences which VietTravelMate will continue to do today.  We consistently push the boundaries by creating unique and authentic travel options and innovative itineraries.  To illustrate, VietTravelMate has introduced sea kayaking tours to Halong Bay and discovered Mai Chau, an excellent area for trekking and/or homestays where travelers can stay at local people’s homes to have interaction with them

4. Our People
Although a 100% Vietnamese company, we have a truly multinational and multicultural team.  Our staff hail from Europe, Africa and Australia though, of course, most are from Vietnam, Cambodia, and Laos.  This mix gives us a winning combination of complementary Eastern and Western skills.  All team members are well-trained graduates dedicated to bringing you the very best of Indochina. Our staff thus has an unrivalled wealth of experience and passion for travel to share with our clients and travel partners.  We also all live, work and holiday in Indochina – so who could be better placed to book your dream holiday?  In the office, we use English, French and German (as well as Vietnamese, Cambodian, and Lao).
5. Quality Assured
Being among the pioneers in the region, our staff has long-established relationships with our suppliers, ensuring not only competitive prices but quality service.  To ensure your comfort, we always use private transport when you travel by road.  We use a modern fleet of air-conditioned vehicles, ranging from a standard car to a 45-seater coach, depending on the size of the group.  Other modes of transport include trains, boats and planes.
We book accommodations appropriate to the type of tour you select.  This can vary greatly from standard 3-star hotels and select boutique hotels bursting with character to luxury beach resorts.  Whatever the selected standard of accommodation, we use the best at that level and conduct periodic inspections to ensure quality.
6. Responsible Travel
VietTravelMate promotes and practices sustainable tourism principles.  We work hard to empower local communities and to ensure that both they and our clients benefit from our tours.  We are constantly seeking new ways to bring clients closer to local cultures and to encourage two-way cultural exchange.  We have various projects from which we can give back to the community as well as volunteer programs in which you can get involved.
7. The Little Touches
VietTravelMate recognizes that small details mean so much.  Memories of a trip might include a specially-arranged dinner, a special visit to a museum with its director or something as simple as a fruit basket and fresh towel upon arrival at the airport.  We all like to be pampered once in a while, especially when on holiday.
8. Peace of Mind
You are traveling with a company where the client’s safety is paramount. Vietnam was recently voted one of the safest destinations in the world and we constantly monitor the region in case any problems should arise.  We also require that all VietTravelMate’s clients have adequate medical and travel insurance before participating in our tour programs.
9. Fun and Excitement
Last but by no means least, another reason why you should choose VietTravelMate is that our company is staffed by young and vibrant people who will make your trip lots of fun as well as exciting just as you would want it to be.